You can permanently delete your TaskWall account at any time, either inside the app or from this page in any browser. Deletion is immediate and cannot be undone.
1.Delete in the app
- Open TaskWall and log in.
- Go to Me → Account settings.
- Scroll to Delete account, tap Delete my account, and confirm by typing DELETE.
2.Delete from the web (no app needed)
- Open zuanke.shop/app.html in any browser and log in with your account.
- Go to Me → Account settings → Delete account and confirm by typing DELETE.
If you cannot log in (e.g. lost access), email us at business@zuanke.shop from the address linked to your account with the subject "Delete my account", and include your TaskWall username or user ID. We will verify ownership and delete the account within 30 days.
Before you delete:
- Any remaining coins are forfeited and cannot be restored or paid out after deletion.
- If you have a withdrawal in progress, deletion is blocked until it is paid or rejected — wait for it to finish, then delete.
- Deletion is permanent. You can create a new account later, but nothing carries over.
3.What is deleted, what is kept
Deleted immediately:
- Your profile and personal data: username, password, email, phone, PayPal payout account, real name, Google sign-in link.
- All login sessions (you are signed out on every device).
- Your coin balance (forfeited).
Retained as allowed by law:
- Anonymized transaction and task records, kept for accounting and audit purposes. They are no longer linked to any personal identity.
- Fraud-prevention signals (e.g. device identifiers used in abuse detection), kept to protect the service against abuse.
4.Questions
See our Privacy Policy for full details on data handling, or contact business@zuanke.shop.